Security is at the heart of everything we do. We take extensive measures to protect your personal information and ensure the integrity of our platform.

How we protect your data

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Encryption in transit

All data transmitted between your browser and our servers is encrypted using TLS 1.3

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Encryption at rest

Your data is encrypted when stored in our databases and storage systems

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Access control

Role-based access ensures only authorized personnel can access sensitive data

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Audit logging

All access and changes to data are logged and monitored for security

Secure payments

We never store your full card details. All payment processing is handled by Stripe, a PCI-DSS Level 1 certified payment provider.

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PCI-DSS Compliant

Industry-standard payment security

Platform security

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Regular security updates: We keep all software dependencies up to date with the latest security patches
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Vulnerability scanning: Automated scans detect potential security issues
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Penetration testing: Regular third-party security assessments
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Secure development: Code reviews and security testing as part of our development process

Infrastructure security

Our platform is hosted on enterprise-grade cloud infrastructure with:

24/7 monitoring and alerting
Distributed denial-of-service (DDoS) protection
Automated backups with encryption
Isolated network environments
Multi-factor authentication for admin access

Your security responsibilities

Please help us keep your account secure:

Use a strong, unique password
Never share your login credentials
Log out when using shared devices
Keep your contact details up to date
Report any suspicious activity immediately

Responsible disclosure

If you discover a security vulnerability in our platform, please report it responsibly:

Security team: security@dentalindemnitydirect.co.uk

Please do not publicly disclose the issue until we've had a chance to address it. We'll acknowledge your report and work to resolve it promptly.

Questions about security?

If you have questions about our security practices, please contact us at security@dentalindemnitydirect.co.uk