Privacy Notice

This Privacy Notice explains how Dental Indemnity Direct collects, uses, and protects your personal information.

What we collect

  • Identity and contact details: Name, email address, phone number, postal address
  • Professional details: GDC number (as provided), practitioner type, practice information
  • Quote inputs and declarations: Turnover, activity split, Statement of Fact responses
  • Payment and billing identifiers: Handled via Stripe (we don't store full card details)
  • Technical logs: IP addresses, browser information for security and audit purposes

Why we collect it

  • To provide quotes and administer policies
  • To issue documents and manage renewals
  • To prevent fraud and meet legal/regulatory obligations
  • To improve service reliability and security

Legal bases (UK GDPR)

  • Contract: To provide quotes and administer your policy
  • Legal obligation: For records retention, audit, and regulatory compliance
  • Legitimate interests: Security, fraud prevention, and service improvement
  • Consent: For marketing cookies and optional marketing emails

Sharing your information

We may share your information with:

  • Payment providers (Stripe)
  • Email service providers
  • Cloud hosting and storage providers
  • Professional advisers and regulators where required by law

How long we keep it

  • Quotes: 24 months from creation
  • Policies: 7 years after expiry (typical insurance retention period)
  • Marketing consents: Until withdrawn

Note: Exact retention periods subject to legal review and regulatory requirements.

Your rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Rectification of inaccurate data
  • Erasure (subject to legal retention requirements)
  • Restriction of processing
  • Data portability
  • Object to processing
  • Withdraw consent (where applicable)

Contact us

Data protection enquiries: privacy@dentalindemnitydirect.co.uk

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Visit: ico.org.uk