Privacy Notice
This Privacy Notice explains how Dental Indemnity Direct collects, uses, and protects your personal information.
What we collect
- Identity and contact details: Name, email address, phone number, postal address
- Professional details: GDC number (as provided), practitioner type, practice information
- Quote inputs and declarations: Turnover, activity split, Statement of Fact responses
- Payment and billing identifiers: Handled via Stripe (we don't store full card details)
- Technical logs: IP addresses, browser information for security and audit purposes
Why we collect it
- To provide quotes and administer policies
- To issue documents and manage renewals
- To prevent fraud and meet legal/regulatory obligations
- To improve service reliability and security
Legal bases (UK GDPR)
- Contract: To provide quotes and administer your policy
- Legal obligation: For records retention, audit, and regulatory compliance
- Legitimate interests: Security, fraud prevention, and service improvement
- Consent: For marketing cookies and optional marketing emails
Sharing your information
We may share your information with:
- Payment providers (Stripe)
- Email service providers
- Cloud hosting and storage providers
- Professional advisers and regulators where required by law
How long we keep it
- Quotes: 24 months from creation
- Policies: 7 years after expiry (typical insurance retention period)
- Marketing consents: Until withdrawn
Note: Exact retention periods subject to legal review and regulatory requirements.
Your rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectification of inaccurate data
- Erasure (subject to legal retention requirements)
- Restriction of processing
- Data portability
- Object to processing
- Withdraw consent (where applicable)
Contact us
Data protection enquiries: privacy@dentalindemnitydirect.co.uk
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Visit: ico.org.uk